Privacy Policy:

"Silenti Ltd respects the privacy of all its customers. We fully guarantee the protection of the personal data, which is being collected and processed when shopping on our website.

This policy applies to all customers of Silenti Ltd and everyone registered on our website, in cases where they provide us with personal data through written or verbal communication.

Any future changes we make to our privacy policy will be posted on this page.

How do we protect your information?

"Silenti Ltd. is a limited liability company registered in the Commercial Register of the Republic of Bulgaria with UIC 205595949, with address - 1, Khan Kubrat No. 1, et. 6 ap., office 608. "Silenti Ltd. is a personal data controller within the meaning and the law of Personal Data Protection Act (PDPA).

In order to establish a secure encrypted connection between users' web browsers and our servers, Silenti Ltd uses SSL certificates. SSL, short for Secure Sockets Layer, is a protocol developed by Netscape that is used to transmit personal data and documents over the Internet. Data is encrypted with a private key, then transmitted over an SSL connection.

Web-based information systems running this protocol typically have URLs prefixed with "https:" instead of "http:". This is a protocol that protects your information by transporting it over the Internet in an encrypted format. The protocol is responsible for keeping the information sent unaltered and unreadable by third, unauthorized parties.

Where possible, Silenti Ltd always applies pseudonymisation, i.e. the processing of personal data is carried out in such a way that it cannot be associated with a specific data subject without the use of additional information. The information collected is stored separately and is subject to technical and organisational measures. The purpose of pseudonymisation is to ensure that personal data cannot be linked to an identifiable natural or legal person, directly or indirectly.

For how long do we store your information?

The length of time that Silenti Ltd stores your personal data depends on the purposes for which it was collected. 

The personal data of users on our website - shall be kept for up to 2 (two) years from the date of their last order. 

Who can we share your personal data with?

"Silenti EOOD may share your personal information where a competent public or private authority lawfully requests it in order to carry out regulated obligations (e.g. NRA, NSSI, CPC, Ministry of Interior, etc.).

"Silenti Ltd works with suppliers who may also process your personal data on our behalf, but only where they meet our standards for storing, processing and protecting personal data (e.g. courier companies).

IMPORTANT: Our company does NOT provide your personal information to third parties or individuals for any other reason.

What are your rights?

Any registered user or "guest" has the right to request a copy of the information stored about them at any time. At the request of the aforementioned persons, it is possible to delete the relevant personal data. 

To access, correct or delete your personal information, please contact our Privacy Officer - Viktor Rumenov Radin to email: or call 0894622690.


We use cookies to improve the quality of our website. Here we publish this cookie policy. It explains what they are and how we use them. If you do not wish to receive cookies while browsing, you can change your browser settings so that you are notified when cookies are received or you can choose to restrict/block cookies. Cookies are small files made up of a series of letters and numbers that our website servers place on your computer. They cannot be executed as code or used to transmit viruses, and they cannot provide us with access to your hard drive. 

The cookies are:


Cookies are necessary to help you navigate the website and make optimal use of its basic features.


Cookies collect information about how each user uses our website (e.g. most frequently visited pages and presence of errors). The main purpose is to improve the performance of the website in future versions.


Cookies enable the website to remember settings you have chosen (e.g. name, email) and also provide better interaction with the specific user.